Privacy Statement

Privacy Statement – ​​RR Jewelry

At RR Jewellery we attach great importance to your privacy and the protection of your personal data. In this privacy statement we explain what data we collect, why we do this and how we process your data. This statement is in accordance with the General Data Protection Regulation (GDPR).

1. Who are we?

RR Jewellery
Online jewelry store specializing in custom made fine jewelry with lab cut diamonds.
Founders: Rafhaella and Romy
Email address: info@rrjewellery.com
Website: www.rrjewellery.com

2. What personal data do we collect?

We only collect and process personal data that you provide to us, for example via our webshop of application forms. This concerns the following data:

  • First and last name

  • Address details

  • Email address

  • Phone number

  • Payment details

  • Information about your order (such as design preferences, choice of materials, etc.)

  • Possible communication of feedback via email or contact forms

3. Why do we collect this data?

We use your data for the following purposes:

  • Processing and shipping orders

  • Designing custom made jewelry based on your request

  • Customer service and communication about your order

  • Sending updates during design and production

  • Billing and administration

  • Comply with legal obligations

If you give permission, we can also use your email address to send newsletters or offers.

4. How long do we store your data?

We do not store your data longer than necessary. In most cases a storage period of up to 7 years, in connection with the fiscal retention obligation. For other purposes (such as newsletters) we store your data until you unsubscribe or request deletion.

5. Do we share your data with third parties?

We only share your data with third parties if this is necessary for the execution of our services. Think of:

  • Payment providers (for secure transactions)

  • Shipping and Collaboration Partners

  • IT service providers (such as hosting of webshop management)

  • Accountant of administrative office

  • Designers/manufacturers involved in your custom jewelry (if applicable)

We conclude processing agreements with all external parties that process personal data to protect your data.

6. Your rights

You are also involved in the following rights:

  • Right to access your personal data

  • Right to rectification of incorrect data

  • Right to erasure of your data

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing (e.g. direct marketing)

If you wish to exercise any of these rights, please contact us at info@rrjewellery.com .

7. Cookies

Our website only uses functional and analytical cookies that are not reliable for your privacy. If we use tracking cookies for marketing purposes, we always ask for explicit permission.

8. Security

We take technically appropriate and important measures to prevent your data from loss, misuse or unauthorized access. Think of key connections (SSL), secure storage and access management.

9. Complaints

Do you have a complaint about how we handle your data? Please contact us. You also have the right to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl .

10. Changes to this privacy policy

We reserve the right to change this privacy policy at any time. You will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.